Privacy Policy

Last updated: June 2026

This privacy policy explains how Digi Print ("we", "us", "our") collects, uses and protects personal information when you use our website at www.digi-print.co.uk or contact us about our services.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Digi Print is a Manchester-based print, signage and graphics business. Our contact details are:

2. What personal data we collect

We may collect the following personal data:

  • Contact form submissions: first name, last name, company name, email address, phone number and the message you send us.
  • Usage data: with your consent, we collect anonymised analytics data about how visitors use our website (pages viewed, time on site, device type). This is processed by Google Analytics 4.
  • Communications: if you contact us by email, WhatsApp or phone, we may retain a record of that communication.

3. Why we collect it and our lawful basis

We process your data for the following purposes:

  • Responding to enquiries — lawful basis: legitimate interests (to respond to your request for information or a quote).
  • Analytics — lawful basis: consent (we only activate Google Analytics after you have accepted cookies via our cookie banner).
  • Communications — lawful basis: legitimate interests or contract performance.

We do not use your data for automated decision-making or profiling.

4. How long we keep your data

  • Enquiry and contact data: retained for up to 2 years unless you ask us to delete it sooner, or unless we are required to keep it for legal reasons.
  • Analytics data: governed by Google Analytics retention settings, typically 14 months.

5. Who we share your data with

We do not sell your personal data. We may share it with:

  • Formspree — our contact form processor. Data submitted through the form is transmitted to Formspree servers and forwarded to us by email. See Formspree's privacy policy.
  • Google Analytics — with your consent, anonymised usage data is shared with Google. See Google's privacy policy.

All third-party processors are required to handle your data in accordance with applicable data protection law.

6. Cookies

We use cookies in the following categories:

  • Strictly necessary: cookies required to remember your cookie consent preference. These do not require your consent.
  • Analytics: Google Analytics cookies that help us understand how visitors use our site. These are only placed after you accept cookies via our banner.

You can withdraw cookie consent at any time by clearing your browser's local storage or cookies for this site.

7. Your rights under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — you can ask us for a copy of the personal data we hold about you.
  • Right to rectification — you can ask us to correct inaccurate data.
  • Right to erasure — you can ask us to delete your data in certain circumstances.
  • Right to restrict processing — you can ask us to limit how we use your data.
  • Right to object — you can object to processing based on legitimate interests.
  • Right to data portability — you can ask for your data in a commonly used format.
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at hello@digi-print.co.uk. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Our website is served over HTTPS.

9. Third-party links

Our website contains links to third-party websites (Instagram, Facebook, WhatsApp). We are not responsible for the privacy practices of those sites and recommend you review their own privacy policies.

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact us

If you have questions about this privacy policy or how we handle your data, contact us at hello@digi-print.co.uk or call 07752 264 677.